Privacy Policy

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Last updated: 27/7/26

Seeing Dogs Differently respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you use this website, why it is collected, how it is used and the rights available to you.

Seeing Dogs Differently is founded and managed by Angela Rowland.

Website: seeingdogsdifferently.co.uk
Email: admin@seeingdogsdifferently.co.uk
Location: United Kingdom

For data-protection purposes, Angela Rowland is the person responsible for deciding how personal information collected through this website is used.

We may collect information that you choose to provide, including:

• Your name
• Your email address
• The subject and content of an enquiry
• Your reason for contacting us
• Your newsletter preferences
• Information you include in a contact form
• Records of correspondence

The website may also collect limited technical information automatically, such as:

• Internet Protocol address
• Browser and device type
• Pages visited
• Time spent on the website
• Referring website
• Cookie preferences

Please do not include confidential veterinary, medical or highly sensitive personal information in a general contact form unless it is necessary.

Information may be collected when you:

• Complete a contact form
• Join the mailing list
• Download or request a resource
• Contact us by email
• Respond to a survey
• Register interest in an event or resource
• Use or browse the website

Some technical information may be collected through cookies, analytics tools and the website-hosting provider.

Your information may be used to:

• Respond to enquiries
• Provide information you have requested
• Send updates where you have chosen to subscribe
• Manage talks, collaborations or professional enquiries
• Improve the website and its resources
• Understand how visitors use the website
• Maintain website security
• Keep appropriate administrative records
• Meet legal or regulatory responsibilities

Your information will not be sold to third parties.

Depending on the circumstances, information may be processed because:

• You have given consent
• Processing is necessary to respond to your request
• Processing is necessary for a contract or steps before a contract
• We have a legitimate interest in operating and improving the website
• We need to meet a legal obligation
• 
  

Where processing relies on consent, you may withdraw that consent at any time.

You will only receive general news, educational updates or promotional emails where you have asked to receive them or where another lawful basis permits this.

You can unsubscribe at any time by using the unsubscribe option in an email or by contacting us.

Information may be shared only where reasonably necessary with trusted service providers, including:

• Website hosting and management providers
• Email and mailing-list providers
• Website analytics providers
• Form-processing services
• Cloud-storage or administrative systems
• Professional advisers
• Authorities where disclosure is legally required

These providers should only process information for the purpose of supplying their services.

Some service providers may process information outside the United Kingdom. Where this occurs, reasonable steps will be taken to ensure appropriate data-protection safeguards are in place.

Personal information will only be retained for as long as reasonably necessary.

As a general guide:

• Routine enquiries may be retained for up to two years
• Mailing-list information may be retained until you unsubscribe
• Collaboration and administrative records may be retained for as long as required for the project
• Legal, financial or contractual records may be kept for the period required by law

Information may be deleted sooner where it is no longer required.

Reasonable technical and organisational steps are taken to protect personal information.

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

Depending on the circumstances, you may have the right to:

• Ask what personal information is held about you
• Request a copy of your information
• Ask for inaccurate information to be corrected
• Ask for information to be deleted
• Restrict how information is used
• Object to certain processing
• Withdraw consent
• Request transfer of certain information
• Complain about how your information has been handled

To exercise a right, contact:

admin@seeingdogsdifferently.co.uk

We may need to confirm your identity before responding.

Please contact us first if you have concerns about how your information has been handled.

You also have the right to complain to the Information Commissioner’s Office, the UK authority responsible for data protection.

This website may link to Ravendale Training and Behaviour, The Dog Learning Hub and other third-party websites.

Those websites may have their own privacy policies. Seeing Dogs Differently is not responsible for how independent websites collect or use personal information.

This Privacy Policy may be updated when the website, services or legal requirements change.

The latest version will be published on this page.